Shipping is free on all orders within the United States. No minimum required.

Orders are processed within 1–3 business days, and transit within the United States typically takes 7–10 business days. Full details are in your shipping confirmation email.

We currently ship across the United States only.

Order your usual size — our styles run true to size. Every product has a size guide that converts EU, US women's and US men's sizes, plus foot length in centimeters. If you're between sizes, size up.

You can return any product for any reason within 14 days — no questions asked. We don’t charge a return or handling fee; the customer only covers the return shipping label. See our Refund Policy for full details.

Of course. Start a return the same way and tell us the size you’d like — we’ll send the new pair as soon as the original is on its way back.

Once your order ships, you’ll get a confirmation email with a tracking number. You can also use our Track Your Order page anytime.

We accept all major credit and debit cards, plus Apple Pay, Google Pay, Shop Pay, and PayPal. Payments are processed through a secure, encrypted checkout.

Wipe with a soft, damp cloth and let them air-dry away from direct heat. Avoid machine washing. Store in a dry place, ideally in the original box, to keep the shape.

Reach out anytime at gringareplica@gmail.com or +1 (213) 555-0148. Our team responds within 24–48 hours, Monday to Friday, 9:00 AM – 5:00 PM (PT).